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01/23/2007

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It's Come To This...

[this is good] YAY! Now... this is my thinking: With all the money I just saved, we can go on a ski trip!

Laurel

[this is finally good news from Peter Pan]
You go, girl!
(And after all that hassle they better damn well be sucking up to you...)

Michael Sippey

thank GOD.

Cortadito

[this is good] Yes!!

Deborah

yeah!

Schomer

I gave them a call and told them I was from BMW USA. They FREAKED. I told them to take care of you. They said they would. Glad it worked.

ConservWarrior

Fantastic!

Schomer

Okay, I didn't really do what my last comment said - but I thought about it!Great to hear they did the right thing!

Kelev T. Cat

Congrats, although I'm not exactly clear on what the "tough situation" was (maybe being caught between not doing their job and a lie, but either of those are solved by good business practices).

Sooz

Yay. What a relief. Glad someone finally found a brain.

jenny

[this is good] Glad everything worked out. I hope you don't have anymore trouble with the car.

Patty

[this is good] karma score!

Regina

[this is good] Finally! I've been followingthe saga and I'm relieved they just owned up to their mistakes. I have toecho Kelev T. Cat'spuzzlement at what exactly this "tough situation" entailed.

Patti

I hope you made them cry. They deserve it.

Sujatin

Result!

wallflower_writer

Either someone with real authority heard about your case and freaked because said person has a brain and common sense; or someone wised up in a major way by realizing what would happen if your case got sent to upper management.As long as you got the right results, go you!^__^

Venus

Good ... finally ... they need to seriously kiss butt for the balance of your car ownership ... now, about those rear brake lights ...

Ray

[this is good] AWESOME!

karen

You really startled me with thisbecause I saw your comment right after I talked to them and they had just filled my ears "we just talked to BMW USA" (which I bet was a lie - unless it was you.)

karen

I think the "tough situation" came from telling a lie, reviewing the paperwork (maybe with his bosses) and realizing that the lie was clearly visible to all.
That children, is one reason why we should never lie. ;-)

karen

I am doubtful about the brain part, butit doesn't take a rocket scientist to see that arguing over$550 when they were clearly in the wrong is a bad idea.

karen

I never actually witnessed any crying, but I'm pretty sure I heard some pants whizzing during the call. I bet that was uncomfortable later.

karen

Ray, thanks so much for your advice. You were the first rational person we heard from and it was such a help to us!

Ray

[this is good] No problem at all. Please feel free to ask for assistance anytime!

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